Returns and FAQ

Where is the store based?

Clinton, MD

Do you accept orders placed outside of the US?

Absolutely!

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

If you placed a custom order expect an additional 10 to 14 days for product construction. We will be in contact with you along the entire process to keep you informed with photos and reports to keep you a part of the creation process!

Can I place a custom order?

We recommend custom orders! If you have a sketch or design idea based upon what you see, send us an email and we will get back to you.

Or email us to have a consultation with one of the designers to design the best bag form for you!

I see a sold out piece that I like. Can you remake it for me?

Sorry.... Once a piece is sold out, that is it. We could make a similar piece, but we live by our one of a kind lifestyle! Plus, the fabrics that we use are made in short supply. So once they are sold out, we are no longer able to purchase. Also we come across fabrics from the 70s and 80s, which are really no longer being produced.

What is Storenvy?

This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

How do I pay for my order? Is it secure?

The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.